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About the
HECM Alert Emergency Notification System

HECM Alert is Texas A&M Higher Education Center McAllen’s (HECM) emergency notification system that gives the school the ability to communicate health and safety information in an emergency. HECM Alert utilizes the same vendor as Texas A&M University’s CODE Maroon emergency notification system; however, HECM Alert is separate from CODE Maroon.

Texas A&M HECM will use the system only to provide official notification of critical emergencies (i.e. situations that pose an imminent, physical threat to the community).

HECM Alerts

HECM Alert uses multiple notification methods in a best effort to reach campus members in an emergency. While no emergency communications system can be guaranteed to be effective and reliable in every situation, you are encouraged to sign up to receive text message alerts as one part of your personal emergency preparedness plan.

Contact information you provide on this website will only be used for delivering health and safety emergency information. A ZERO SPAM policy is strictly enforced that prohibits unsolicited messages and the selling of contact information to third-party marketers.

HECM Alert Vendor

AppArmor provides the emergency alert system for Texas A&M Higher Education Center at McAllen (HECM). The system communicates health and safety information to our students, employees, and guests.

Texas A&M HECM's goal is to reach as many people as possible in an emergency using three AppArmor product suites (AppArmor Alert, AppArmor Safety and AppArmor Command). AppArmor is based in Toronto, Canada and provides crisis response applications and service for organizations in the US, Canada, the Caribbean, Australia, New Zealand, Europe and South America.

HECM Alert Deletion Policy

To ensure HECM Alerts are delivered quickly and efficiently, periodic checks are done to identify registrants no longer directly affiliated with Texas A&M Higher Education Center at McAllen.

If university records indicate a registrant is no longer a member of the student body or employed by the university, HECM Alert will send an email notice to the contact email address provided during registration. Those who reply to the email within 15 days will continue receiving HECM Alert SMS text messages and their registration record will be moved to the “Guest” portal of the system. All others will have their registration record scheduled for deletion from the HECM Alert system.

Questions?

If you have any questions, email codemaroon@tamu.edu or call Help Desk Central at 979.845.8300.

To learn what you should do in case of an emergency at the McAllen, visit https://mcallen.tamu.edu/emergency/index.html. In an actual emergency, Texas A&M McAllen will post additional emergency updates and announcements to their home page as they become available. Texas A&M McAllen will also communicate important emergency information with local television and radio outlets.