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RELLIS Alert — SMS Text Alerts

Sign Up to Receive Text Alerts

You can begin receiving RELLIS Alert text messages on your mobile phone by creating a Guest Account and registering your mobile phone number on the emergency notification system vendor’s web portal. You will use a personal email address and password as login credentials to the account. See Create Your Guest Account to sign up.

Change the Phone Number Receiving Text Alerts

You can change the phone number that currently receives RELLIS Alert messages by logging into your Guest Account and editing your profile settings. See Update Your Phone Number for instructions.

Disable or Enable Receiving Text Alerts

You can disable and enable receiving the RELLIS Alert text messages on your phone by logging into your Guest Account and editing your profile settings. See Disable/Enable Text Alerts for instructions.

Permanently Stop Receiving Text Alerts

You can stop receiving RELLIS Alert text messages permanently by having your Guest Account deleted. To delete your Guest Account send an email to codemaroon@tamu.edu. Include the following information:

  1. A statement similar to: "Please remove my Guest Account from RELLIS Alert."
  2. The Guest Account ID (email address) used to create the account.
  3. The mobile phone number that is receiving the text alerts.

Create Your Guest Account

Perform the following steps to create your Guest Account and register your mobile phone to receive RELLIS Alert text messages. If you have any problems completing the steps or have questions before continuing, send an email to codemaroon@tamu.edu requesting assistance.

  1. Decide what personal email address you will use to register your mobile phone number. Ensure you can access the inbox for this address during the steps that follow.
  2. Decide what personal password you will use when logging into your new Guest Account.
  3. Click Create Guest Account to open the login web page on our vendor’s registration portal.
  4. On the vendor's registration portal, click on the phrase “Create Account” near the lower right of the page. A new page will be displayed to enter your account details.
  5. Fill in the two fields:
    1. “Your Name” – Enter your first and last name.
    2. “Email Address” – Enter the personal email address you selected in Step 1. above. This will be the login ID for your Guest Account.
  6. Click on the button “Create Account”.
  7. The registration portal will send an email to the address you entered for “Email Address” above. The email will be from noreply@apparmor.com.
  8. When the email arrives, open it and and click the "Accept" link in the body of the email. A new web page will open in the browser showing your account profile.
  9. Important: Before continuing, ensure your Email Address and Password used to create the Guest Account is stored in a safe location for reference later.
  10. Click on the box below the phrase "Enter your SMS text number to receive RELLIS Alerts". A popup window will appear asking you to enter your mobile phone number.
  11. Enter your complete mobile phone number, and click the "Next" button. A popup window will display options for sending your phone a verification code.
  12. Select the verification method, and click the "Next" button. Your mobile phone should receive a text message from short code 237233. Important: All RELLIS Alert text messages will be sent from short code 237233.
  13. If your phone received the text message then proceed to step 15 below. Otherwise:
    1. Click the "Back" button until you return to the window to enter the correct phone number. If incorrect then correct the number and return to step 13. above.
    2. Contact your carrier that provides your SMS text service to confirm they allow text messages sent from short code 237233.
    3. Close your browser.
    4. When your carrier corrects the issue, you can complete your account setup by following the steps at Update Your Phone Number on this page.
    5. If the carrier cannot resolve the issue, send an email to codemaroon@tamu.edu explaining the situation and include the following information:
      1. The Guest Account ID (email address) used to create the account."
      2. The mobile phone number that is not receiving the confirmation code.
  14. Enter the confirmation code in the box that was sent to your phone, and click the "Finish" button. The Profile page will be displayed showing your SMS text number, and the "Subscription" field below it.
  15. Check the checkbox labeled "Receive RELLIS Alerts as SMS text".
  16. If all of your information on the Profile page is correct, click the "Save Preferences" button. A message should appear near the top of the Profile section stating "Your changes have been saved". You have successfully created your Guest Account and your mobile phone will receive RELLIS Alert text messages.
  17. On the left side of the page, click the "Sign Out" button. The Guest Account sign in page will be displayed. You can close your browser page.

Update Your Phone Number

Perform the following steps to update your phone number that is registered in your Guest Account and receiving RELLIS Alert text messages. If you have any problems completing the steps or have questions before continuing, send an email to codemaroon@tamu.edu requesting assistance.

  1. Click Login to your Guest Account to open the login web page on our vendor's registration portal.
  2. On the vendor's registration portal, under the title "Sign in with Guest Account", enter your email address and password used to create the account.
  3. Click on the button “Sign In”. A new page will be displayed showing your account profile.
  4. Click on the box displaying your mobile phone number just under the phrase "Enter your SMS text number to receive RELLIS Alerts". A popup window will appearwhere you can edit your mobile phone number.
  5. Enter your new mobile phone number, and click the "Next" button. A popup window will appear that will send your phone a verification code.
  6. Select the verification method, and click the "Next" button. Your mobile phone should receive a text message from short code 237233.
  7. If your phone received the text message then proceed to step 9 below. Otherwise:
    1. Click the "Back" button to return to the previous window and check that you entered the correct phone number. If incorrect then return to step 7. above.
    2. Contact your carrier that provides your SMS text service to confirm they allow text messages sent from short code 237233.
    3. Close your browser.
    4. When your carrier corrects the issue, you can complete your account setup by following the steps at Update Your Phone Number on this page.
    5. If the carrier cannot resolve the issue, send an email to codemaroon@tamu.edu explaining the situation and include the following information:
      1. The Guest Account ID (email address) used to create the account."
      2. The mobile phone number that is not receiving the confirmation code.
  8. Enter the confirmation code in the box that was sent to your phone, and click the "Finish" button. The Profile page will be displayed now showing your SMS text number, and the "Subscription" field below it.
  9. Ensure the checkbox labeled "Receive RELLIS Alerts as SMS text" is checked.
  10. If all of your information on the Profile page is correct, click the "Save Preferences" button. A message should appear near the top of the Profile section stating "Your changes have been saved".
  11. You have successfully updated your phone number in your Guest Account that will receive RELLIS Alert text messages.
  12. On the left side of the page, click the "Sign Out" button. The Guest Account sign in page will be displayed. You can close your browser page.

Disable/Enable Text Alerts

Perform the following steps to disable or enable receiving RELLIS Alert text messages. If you have any problems completing the steps or have questions before continuing, send an email to codemaroon@tamu.edu requesting assistance.

  1. Click Login to your Guest Account
  2. On the vendor's registration portal, under the title "Sign in with Guest Account", enter your email address and password used to create the account.
  3. Click on the button “Sign In”. A new page will be displayed showing your account profile.
  4. To DISABLE receiving RELLIS Alert text messages, Uncheck the checkbox labeled "Receive RELLIS Alerts as SMS text".
  5. To ENABLE receiving RELLIS Alert text messages, Check the checkbox labeled "Receive RELLIS Alerts as SMS text".
  6. If all of your information on the Profile page is correct, click the "Save Preferences" button. A message should appear near the top of the Profile section stating "Your changes have been saved".
  7. You have successfully updated your Guest Account to receive or not receive RELLIS Alert text messages.
  8. On the left side of the page, click the "Sign Out" button. The Guest Account sign in page will be displayed. You can close your browser page.